Dear customers, due to the increasing cases of fraud, we ask you to CAREFULLY check the address of the Bitcoin wallet in the application to which you are withdrawing funds. viruses on your computer can rеplace it and we strongly ask you not to indicate the addresses of Brokerage Offices, but to purchase assets only on your personal wallets!

Menu
Contacts
Mon. — Fri. from 9:00 to 23:00 (GMT+2). Sat. — Sun. free schedule.
Special conditions for WhiteBIT exchange users Special conditions for WhiteBIT exchange users Special conditions for WhiteBIT exchange users Special conditions for WhiteBIT exchange users Special conditions for WhiteBIT exchange users Special conditions for WhiteBIT exchange users Special conditions for WhiteBIT exchange users Special conditions for WhiteBIT exchange users Special conditions for WhiteBIT exchange users Special conditions for WhiteBIT exchange users

1. Parties to the agreement.

The contract is concluded between the Internet service for the exchange of title units, hereinafter referred to as the Contractor, on the one hand, and the Customer, represented by the one who used the services of the Contractor, on the other hand.

2. List of terms.

2.1. Title unit exchange is an automated Internet service product provided by the Contractor on the basis of these rules.
2.2. Customer – an individual who agrees with the terms of the Contractor and this agreement, to which he joins.

2.3. The title character is a conventional unit of a particular payment systеm, which corresponds to the calculations of electronic systems and indicates the scope of rights corresponding to the agreement between the electronic payment systеm and its Customer.
2.4. Application – information transmitted by the Customer for the use of the Contractor’s funds in electronic form and indicating that he accepts the terms of use of the service offered by the Contractor in this application.

3. Terms of the agreement.

These rules are considered to be organized due to the terms of the public offer, which is formed at the time the Customer submits an application and is one of the main components of this agreement. A public offer is the information displayed by the contractor about the conditions for submitting an application. The main components of the public offer are the actions taken at the end of the application by the Customer and talking about his exact intentions to make a deal on the terms proposed by the Contractor before completing this application. The time, date, and parameters of the application are created by the Contractor automatically at the time of completion of the formation of this application. The proposal must be accepted by the Customer within 24 hours from the end of the formation of the application. The Service Agreement shall enter into force upon receipt of the title units in the full amount specified in the application from the Customer to the details of the Contractor. Operations with title units are accounted for in accordance with the rules, regulations and format of electronic settlement systems. The contract is valid for a period that is set from the moment of filing an application until termination at the initiative of one of the parties.

4. Subject of the agreement.

By using technical methods, the Contractor undertakes to carry out the exchange of title units for a commission from the Customer, after the submission of an application by this person and does this by selling title units to persons wishing to purchase them for an amount indicated not lower than in the application submitted by the Customer. The Contractor undertakes to transfer funds to the details specified by the Customer. In the event of a profit during the exchange, it remains on the Contractor’s account as an additional benefit and a premium for commission services.

5. In addition.

5.1. If the Contractor’s account receives an amount that differs from that specified in the application, the Contractor makes a recalculation that corresponds to the actual receipt of title units. If this amount exceeds the amount indicated in the application by more than 10%, the Contractor terminates the contract unilaterally and all funds are returned to the details of the Customer, taking into account the amount deducted for commission costs during the transfer.

5.2. In the event that the title units are not sent by the Contractor to the specified details of the Customer within 24 hours, the Customer has the full right to demand termination of the agreement and cancel his application, thereby returning the title units to his account in full. An application for termination of the agreement and return of title units is carried out by the Contractor in the event that the funds have not yet been transferred to the specified details of the Customer. In case of cancellation of the contract, the return of the electronic currency is made within 24 hours from the receipt of the request to terminate the contract. If the delays in the return occurred through no fault of the Contractor, he is not responsible for them.

5.3. If the title units are not received from the Customer to the account of the Contractor within the specified period, from the moment the application is submitted by the Customer, the agreement between the parties is terminated by the Contractor on the one hand, since the contract does not enter into force. The customer may not be notified about this. If the title units arrive at the details of the Contractor after the specified period, then such funds are transferred back to the Customer’s account, and all commission costs associated with the transfer are deducted from these funds.

5.4. If there is a delay in the transfer of funds to the details specified by the Customer, due to the fault of the settlement systеm, the Contractor shall not be liable for damage resulting from the long receipt of funds. In this case, the Customer must agree that all claims will be made against the settlement systеm, and the Contractor shall provide its assistance to the best of its ability within the law.

5.5. In the event that a fake of communication flows is detected or an impact is exerted in order to worsen the work of the Contractor, namely its program code, the application is suspended, and the transferred funds are subject to recalculation in accordance with the current agreement. If the Customer does not agree with the recalculation, he has the full right to terminate the contract and the title units will be sent to the details specified by the Customer.

5.6. In the case of using the services of the Contractor, the Customer fully agrees that the Contractor bears limited liability in accordance with the scope of these rules for the received title units and does not give additional guarantees to the Customer, and also does not bear additional responsibility to him. Accordingly, the Customer does not bear additional responsibility to the Contractor.

5.7. The Customer undertakes to comply with the norms corresponding to the law, as well as not to fake communication flows and not create obstacles for the normal operation of the Contractor’s program code.

5.8. The Contractor shall not be liable for damages and consequences in the event of an erroneous transfer of electronic currency in the event that the Customer indicated incorrect details when submitting an application.

6. Warranty period and rate conversion

Within 24 hours from the moment of execution of the exchange of title units, the Contractor provides a guarantee for the services provided, unless otherwise specified. The recalculation is carried out if the application came in more than 3 hours from the moment of its registration or with a large fluctuation in the exchange rate!

7. Unforeseen circumstances.

In the event that unforeseen circumstances arise during the processing of the Customer’s application that contribute to the Contractor’s failure to fulfill the terms of the contract, the deadlines for fulfilling the application are postponed for the corresponding period of force majeure. The Contractor is not liable for overdue obligations.

8. Form of agreement.

Both parties, represented by the Contractor and the Customer, accept this agreement as an agreement of equal legal force, indicated in writing.

9. Working with maps of England, Germany and the USA.

For cardholders of the countries of England, Germany and the USA, the conditions for the transfer of title units are extended for an indefinite period, corresponding to a full verification of the cardholder’s data. The funds during the entire period are not subject to any operations and are in full on the Contractor’s account.

10 Claims and disputes.

Claims under this agreement are accepted by the Contractor in the form of an e-mail, in which the Customer indicates the essence of the claim. This letter is sent to the details of the Contractor specified on the website.

11. Carrying out exchange transactions.

11.1. It is strictly forbidden to use the services of the Contractor for illegal transfers and fraudulent activities. When concluding this agreement, the Customer undertakes to comply with these requirements and, in case of fraud, bear criminal liability established by law at the moment.
11.2. If it is impossible to complete the application automatically, due to circumstances beyond the control of the Contractor, such as lack of communication, lack of funds, or erroneous data of the Customer, the funds are credited to the account within the next 24 hours or returned to the details of the Customer minus commission costs.
11.3. At the first request, the Contractor has the right to transfer information about the transfer of electronic currency to law enforcement agencies, the administration of settlement systems, as well as victims of illegal actions affected by fraud proven by the judicial authorities.
11.4. The customer undertakes to provide all documents proving his identity in case of suspicion of fraud and money laundering.
11.5. The Customer undertakes not to interfere with the work of the Contractor and not damage its software and hardware, and the Customer undertakes to transfer accurate information to ensure that the Contractor fulfills all the terms of the contract.

12. Disclaimer.

The Contractor has the right to refuse to conclude an agreement and fulfill the application, and without explanation. This paragraph applies to any client.